Privacy Policy
Last Updated: July 18, 2025
Welcome to arlven ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arlven.online and use our mobile social casino game development services.
1. Information We Collect
We collect information that you provide directly to us, as well as information automatically collected when you use our services.
1.1 Information You Provide
- Contact Information: Name, email address, phone number, company name, and mailing address
- Account Information: Username, password, and profile details
- Communication Data: Messages, inquiries, and correspondence you send to us
- Project Information: Details about your social casino game concepts, requirements, and specifications
- Payment Information: Billing details and transaction history
- Professional Information: Job title, company details, and business requirements
1.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
- Technical Data: Log files, cookies, and similar tracking technologies
- Location Data: General geographic location based on IP address
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and delivering our mobile social casino game development services
- Processing your inquiries and responding to your requests
- Managing your account and maintaining our relationship with you
- Processing payments and completing transactions
- Sending administrative information, updates, and service notifications
- Improving our website and services through analysis and research
- Personalizing your experience and delivering relevant content
- Detecting, preventing, and addressing technical issues and security threats
- Complying with legal obligations and enforcing our terms
- Marketing our services to you, with your consent where required
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill our service agreements with you
- Legitimate Interests: Processing for our business operations, fraud prevention, and service improvement
- Consent: Where you have provided explicit consent for specific processing activities
- Legal Obligations: Processing required to comply with applicable laws and regulations
4. Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
4.1 Service Providers
We share information with vendors, consultants, and service providers who perform services on our behalf, including:
- Hosting and infrastructure providers
- Payment processors and financial institutions
- Analytics and data analysis services
- Customer support and communication tools
- Marketing and advertising platforms
4.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our agreements and policies
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information and improve our services.
5.1 Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Enable enhanced functionality and personalization
- Advertising Cookies: Used to deliver relevant advertisements and track campaign performance
5.2 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Secure backup and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods depend on:
- The nature of the information collected
- The purpose for which it was collected
- Our legal and contractual obligations
- Our legitimate business interests
When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your information to another service provider
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent where processing is based on consent
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your data in accordance with applicable laws.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will take steps to delete that information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification to registered users
- Displaying a prominent notice on our website
Your continued use of our services after the changes become effective constitutes your acceptance of the revised policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
arlven
53 Poulton St, Kirkham
Preston PR4 2AJ
United Kingdom
Phone: +447795008904
Email: contact@arlven.online
WhatsApp: https://wa.me/447795008904
Signal: https://signal.me/#p/+447795008904
14. Additional Information
14.1 Do Not Track Signals
Some browsers transmit "Do Not Track" signals. Our website does not currently respond to these signals, as there is no industry standard for how to handle them.
14.2 Automated Decision-Making
We do not use your personal information for automated decision-making, including profiling, that produces legal effects or similarly significant effects on you.
14.3 Data Protection Officer
For data protection inquiries or concerns, you may contact our designated representative using the contact information provided above.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.